Current Job Opportunity


May 14, 2014

Closing Date

June 3, 2014

Position Number


Position Title

Director of Case Management

Job Location

Eleventh Judicial Circuit, Miami, Florida

Salary Range

$6,149.59 - $12,385.27 Monthly*

*The successful candidate will be hired at the minimum salary

Job Description

Working Title: Director of Court Operations – Office of the Trial Court Administrator

General Description

The essential function of the position within the organization is to manage and process family law cases. The position is responsible for preparing case files and court orders for hearings, attending hearings, monitoring and tracking cases, serving as liaison, coordinating with the State Attorney’s Office, and scheduling and coordinating appointments of attorneys and guardians in dependency cases.

This is highly responsible, managerial and administrative work directing trial court operations and the organization, development, implementation, and administration of court programs and services through the use of subordinate division directors and program managers.  Areas of responsibility include policy and budget development, strategic planning, conducting investigations, studies and research. This position also participates on various committees and serves as acting Trial Court Administrator as needed. The Director of Court Operations serves as a Court Executive Team member reporting directly to the Trial Court Administrator and uses independent judgment and discretion in the performance of duties and responsibilities. Working relationships are established with judges, court and clerk of court personnel, law clerks, state and county officials, attorneys, local organizations and social service agencies, and the public. Work is reviewed by the Trial Court Administrator through conferences and reports of major activities.


  • Plans, organizes and manages the activities of division directors and program managers; which includes implementing long range planning objectives and other policies and providing assistance to the courts in its specialized areas of operation. Serve as a member of the Trial Court Administrator's Executive Team assisting with administration and management of court programs, services and activities.
  • Directs and manages functions of the court operations Division Directors: Circuit Civil, Circuit Criminal, County Criminal/Traffic, Family, Juvenile, Probate, Domestic Violence, Facilities, Mediation, and Branch Courts;
  • Supervises staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination;
  • Oversees the development and completion of position descriptions of all staff, prepares periodic employee performance evaluations using employee performance plans and measures and maintains court operations division organizational table; motivate employees and encourage a high performing work environment;
  • Develops and/or seeks training opportunities for staff to improve competencies and professional knowledge to handle increasingly complex responsibilities;
  • Provides input and direction to establish and meet daily operational goals and objectives;
  • Establishes organizational goals, standards, operating procedures, systems and resource needs for the effective operation of the courts; monitors the quality, quantity, timeliness, and procedural compliance of work conducted; works with teams to develop process management systems.
  • Assists in developing, coordinating, implementing, administering and monitoring court programs in compliance with applicable policy, procedures, regulations and laws.
  • Analyzes and reviews organizational structure, staffing, methods and procedures, court rules and statutes, case flow, and computer application needs in order to make necessary changes and recommend considerations for new policy.
  • Develops, implements and administers non-judicial court policy, procedures, rules and monitors the performance of various court programs and services to ensure compliance with court policy and procedures.
  • Conducts research for the Chief Judge and Trial Court Administrator such as studies for the improvement of court operations, case management, and the implementation of laws, policies and state or federal regulations.
  • Serves as acting Trial Court Administrator to ensure proper internal administrative governance.
  • Provides planning, monitoring and supervision of special projects; provides contract management of contractual services; staffs various judicial projects and committees.
  • Plans and reviews fiscal data for annual budgets, projects, contracts and services;
  • Meets with court operations Division Directors and law enforcement officers for security purposes; plans for facility spacing, management and associated equipment and furnishings.
  • Serves as liaison to court-related agencies in order to carry out court support planning; resolves complaints in order to be responsive to the public and to maintain internal working harmony.
  • Serves as Circuit's emergency manager in the development and implementation of Circuit's Continuity of Operations Plan (COOP) and disaster planning and recovery system.
  • Represents the court to federal, state or local government; and represents the court on commissions, boards, committees, and task forces.          
  • Performs related work as required. 

Education and Training Guidelines

Education Guidelines

  • Bachelor’s degree in public or business administration, social work, law or a closely related field.  (see “special notes” for preferred requirements)


  • Five years of related experience. (see “special notes” for preferred requirements)

Licenses, Certifications, and Registrations Required

  • Requires a valid State of Florida Driver’s License. (see “special notes” for preferred requirements)


Data Responsibility - Compiles, examines, or evaluates data or information and possibly recommends action based on results. Conducts research to discover new methodologies or to find solutions for unresolved problems.

People Responsibility - Persuades or influences others in favor of a service, course of action, or point of view. Negotiates or exchanges ideas, information, and opinions with others to formulate policies and programs, or arrives jointly at decisions, conclusions, or solutions.

Assets Responsibility - Requires responsibility for achieving major economies or preventing major losses through the management of a highly complex and/or technical department, or through developing and recommending policy.

Mathematical Requirements - Uses addition, subtraction, multiplication, and division; may compute ratios, ratios, and percentages.

Communications Requirements - Reads technical instructions, charts, and/or procedures manuals; reads and interprets highly complex professional materials involving abstract theories and concepts; composes routine reports and completes job forms; speaks compound sentences using standard grammar.

Complexity of Work - Performs coordinating work involving guidelines and rules with constant problem solving; requires continuous, close attention for accurate results or frequent exposure to unusual pressure.

Impact of Decisions - Makes decisions with minor impact - affects only those in immediate work area.

Equipment Usage - Handles machines, tools, equipment, or work aids involving moderate latitude for judgment regarding attainment of standard or in selecting appropriate items, such as computers, peripherals, or software programs such as word processing.

Safety of Others - Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.


Special Comments


  • Ten years of related experience including extensive knowledge of the Florida State Courts System, and five years of managerial, administrative and supervisory experience preferred.
  • A Juris Doctorate, Master’s Degree or certification by the Institute for Court Management may substitute for one year of the non-supervisory experience. 

Licenses, Certifications, and Registrations:

  • Court Management Program certification highly preferred.  


  • Work involves a significant amount of standing, walking, sitting, talking, listening, stooping, and reaching with hands and arms; must be able to transfer up to 10 pounds.

How to Apply

To be considered, applicants must submit a state application via People First or by visiting the Eleventh Judicial Circuit website.


People First -

Eleventh Judicial Circuit -


State of Florida applications are available online by clicking the weblink below:

State of Florida Employment Application


For additional information, questions, or concerns, please contact: Maria E. Mihaic at 305-349-7351.

An application must be submitted for the position listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date.

The successful applicant will be subject to a criminal background check.

We are an equal opportunity employer.  We do not discriminate on the basis of race, religion, color, sex, age, national origin, genetic information or disability.

We hire only U.S. citizens and lawfully authorized alien workers.

If you need an accommodation to participate in the application/selection process, please call the contact person at the number indicated for each respective position. Persons using a TDD may call the contact person through the Florida Relay Service 1-800-955-8771.