Current Job Opportunity
March 8, 2018
March 19, 2018
Senior Court Operations Consultant
Office of the State Courts Administrator, Innovations and Outreach, Tallahassee, Florida
*The successful candidate will be hired at the minimum salary.
The position is responsible for: the planning, management, and implementation of projects and initiatives assigned to the Innovations & Outreach Unit of the Office of the State Courts Administrator (OSCA); serving as primary staff to the Commission on Access to Civil Justice; and serving as secondary staff to other court committees assigned to the Unit. While specific projects change depending on the Unit’s assignments, the work currently includes the development and implementation of innovative methods and systems to enhance access for Floridians to legal resources and the court system through the use of technology, process simplification, education initiatives, and collaborative partnerships. This position will have a technology focus and may include the development and implementation of websites, apps, chat help features, and online tutorials and videos. Court access functions may also include the development of innovative programs to provide in-person assistance through court-administered self-help centers or other means.
Responsibilities include managing projects; conducting research and analysis; drafting memoranda and detailed reports; organizing and facilitating meetings of court committees and similar collaborative groups; developing and designing websites, apps, and other technology; and assisting in the creation and implementation of strategic and operational plans.
This is a dynamic position working on cutting edge issues facing the judiciary. The position requires a high degree of flexibility and professionalism. Periodic travel and additional work hours should be anticipated.
Education and Training Guidelines
Bachelor’s degree in a discipline relevant to the job description. A master’s degree is strongly preferred.
Must have at least five years’ of related work experience.
Experience using Microsoft Office products, photo and video editing software, and web content management software is strongly preferred.
Additional relevant experience may substitute for the recommended education on a year-for-year basis.
Synthesizes or integrates analysis of data or information to discover facts or develop knowledge or interpretations; modifies policies, procedures, or methodologies based on findings.
Advises, counsels, and guides people with diverse levels of education and experience in the subjects addressed.
Requires responsibility and opportunity for achieving economies and/or preventing losses through the management or handling of assets.
Uses addition, subtraction, multiplication, and division; may compute ratios, rates, and percentages.
Reads and interprets highly complex professional and legal materials involving abstract theories and concepts; writes complex memoranda and reports; develops and presents reports.
Complexity of Work:
Performs work involving the application of broad principles of professional management and leadership to solve new problems for which conventional solutions do not exist; requires sustained, intense concentration for accurate results and continuous exposure to unusual pressure.
Impact of Decisions:
Makes decisions with serious impact - affects most units in organization and may affect other organizations and the general public.
Handles office machines, tools, equipment, or work aids involving some latitude for judgment regarding attainment of a standard or in selecting appropriate items, such as computers, peripherals, or software programs.
Safety of Others:
Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.
Knowledge, Skills and Abilities
Ability to use Microsoft Office products, photo and video editing software, web content management software, and other programs.
Ability to develop and design websites, apps, and other technology.
Ability to conduct research and analysis and draft memoranda and reports.
Ability to communicate clearly, comprehensively, and succinctly, both orally and in writing.
Knowledge of the structure and operations of the Florida judicial system.
Ability to staff committees and similar collaborative groups.
Knowledge of strategic and operational planning.
Ability to work collaboratively with Unit and other OSCA staff, court committee membership, and outside entities.
Ability to work independently, to research and make recommendations on innovations and best practices for assigned projects, and to meet deadlines.
How to Apply
Submit/upload a current and complete State of Florida Employment Application to the People First Service Center online at https://PeopleFirst.MyFlorida.com.
For additional information, please contact Tina White at (850)488-3743.
An application must be submitted for the position listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date.
The successful applicant will be subject to a criminal background check.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, genetic information or disability.
If you need an accommodation to participate in the application/selection process, please call the contact person at the number indicated for each respective position. Persons using a TDD may call the contact person through the Florida Relay Service 1-800-955-8771.